Background
Mind in Hillingdon is Hillingdon’s most experienced, community-based, mental health charity, providing services in the area since 1984. They work within the local communities, providing support, advice and information to empower anyone who may be experiencing a mental health problem.
Their diverse services provide high-quality, individually tailored services so people can live full lives and be connected to other people in their communities.
Situation
When Mind in Hillingdon went to market for a replacement print device they made several enquiries to test what options they might be presented with. Initial engagement with Key Digital was that a quotation was actually no longer required as 3 quotes had already been received from other providers.
By taking the time to understand Mind’s requirements and priorities, Key Digital was able to provide a more accurate quotation that would provide significant cost savings versus what else had been offered – vital for a local charity branch.
“The new Epson machine is great, many thanks to all the team at Key Digital for their help and support. The team here really love the machine, especially the scanning! I would be more than happy to recommend Key Digital and the Epson print solution.”
– Angela Stangoe, Chief Executive Officer
Solution
An Epson WorkForce Pro WF-C879R was selected as the most cost-effective device while maintaining productivity for their office printing requirements. As a registered charity, Mind in Hillingdon was able to access Key Digital’s more favourable rates resulting in a significant cost-saving compared to other providers.
Key Digital’s service and support structure also meant that the device came with a low running cost, providing further savings every time the device was used for printing and copying. Referrals have now been placed into other Mind branches to access this cost-saving service.