
Introduction
Crane Hire Solutions Ltd, a trusted family‑run crane hire specialist with over 20 years of experience providing heavy‑lifting, tight‑access and precision‑controlled crane services, has partnered with Key Digital to provide the managed print service. With daily operations dependent on accurate paperwork, job sheets and compliance documents, the business needed a print setup that was reliable, efficient and easy to manage.
Situation
Crane Hire Solutions Ltd’s Managing Director approached Key Digital after ongoing issues with their existing print fleet:
- Four mixed‑brand A4 desktop printers
- Frequent breakdowns and rising running costs
- Around 1,000 sheets per week printed across the devices
- Desire to reduce the number of machines and improve reliability
- Openness to managed print services
After a brief discovery call, the goal was simple: one dependable multifunctional device with four trays that could replace all four existing printers and remove the hassle of consumables and maintenance.
Solution
After reviewing usage and reliability concerns, Key Digital recommended consolidating the entire print environment into a single enterprise‑grade device:
Heat-Free Enterprise Technology
- Print, Copy, Scan, Fax
- 40ppm A4
- Four‑tray cabinet configuration
- Heat‑Free Technology for fewer breakdowns
- Fully supported under Key Digital’s managed print service
This solution delivered the robustness needed, the capacity required for weekly print volumes and the long‑term cost efficiency missing from their previous setup.
The proposal was reviewed, and the recommendation was approved.
Outcome
- Paperwork completed via e‑signature for a smooth onboarding
- Installation completed within two weeks, meeting operational timelines
- Four desktop printers replaced with one centralised device, simplifying workflows
- Significant reliability improvements, eliminating frequent breakdowns
- Lower running costs through a managed service with automated supplies and full support
- A scalable, dependable print environment that now supports the business’s continued operations