Introduction
Leo Cancer Care is a fast‑growing med‑tech innovator developing upright patient‑positioning systems and vertical CT imaging designed to transform the experience of cancer treatment. With around 35 staff in the UK and a similar number in the US, the organisation is progressing through its startup phase while working toward CE‑marking in Europe and FDA approval in the United States. Sustainability is a core value for the business, reflected in their preference for reusable, recycled and energy‑efficient products. Lisa, their Office Manager (and HR/PA hybrid), alongside CFO Andy, leads procurement with minimal red tape – making clarity, reliability and environmental impact key decision drivers.
Situation
Leo Cancer Care reached out to Key Digital seeking a quote for a colour A3/A4 multifunctional device, exploring both lease and outright purchase options. Their existing setup consisted of two ageing devices, an A4 Samsung and an A3 HP, owned outright but no longer reliable enough for daily use. Staff across the business relied on these machines, with monthly volumes of roughly 2,700 prints (80% colour, 20% mono).
Key requirements included:
- Consolidating two devices into one A3 MFD
- Reliable duplex printing and double‑sided scanning
- Interest in both lease and purchase options under a managed print service agreement
- Strong preference for sustainable, energy‑efficient technology
Lisa confirmed they were gathering multiple quotes, but had not yet received anything compelling. She was clear that sustainability mattered deeply – and that if Key Digital could get close to other pricing that had been offered, the Heat‑Free Technology could tip the balance.
Solution
Key Digital engaged quickly, booking an introductory meeting the same day the enquiry came in. During discussions, Lisa responded positively to the Heat‑Free proposition – particularly its sustainability benefits, reduced energy consumption and reliability advantages over traditional laser devices.
After reviewing competitor quotes, Key Digital had hit the benchmark while demonstrating the long‑term value of Heat‑Free Technology. This included:
- A tailored proposal, meeting all functional requirements
- Clear cost modelling to show energy savings and reduced waste
- A flexible lease structure aligned with their expectations
- Rapid turnaround and proactive communication
Lisa confirmed she would be recommending Key Digital’s solution to the CFO, and after a short approval cycle, all was agreed. e-sign documents were prepared in advance to streamline the process, and installation was arranged at a time that best suited the customer.
Outcome
The Epson WF‑C879 was installed smoothly, immediately improving reliability and consolidating their print environment into a single, efficient device. Staff gained access to dependable duplex scanning, consistent colour output, and significantly reduced energy consumption – aligning perfectly with Leo Cancer Care’s sustainability ethos.
As the company continued to grow, Key Digital remained a trusted partner. Leo Cancer Care later added a second device – an Epson EM‑C8100, the updated successor to their original machine – further strengthening their print infrastructure and supporting their expanding operational needs.
The result is a modern, sustainable, scalable print environment that supports Leo Cancer Care’s mission while reducing waste, energy usage and administrative burden.